How should I pay for my final Waste Management bill? Will I get a refund for overpayments?

Residents who take advantage of autopay with Waste Management will be refunded overpayments. Refunds will be processed 6-8 weeks after contract end date. Residents who pay by check for cart service should pay for one month of service, example use a 65-gallon cart, the recent invoice was $75.51, please just pay one month in the amount of $25.17 to eliminate the need to wait for a refund.

Show All Answers

1. Can I get a refund for my Waste Management stickers?
2. How do I contact Groot?
3. When will new carts be delivered?
4. How should I pay for my final Waste Management bill? Will I get a refund for overpayments?
5. What happens to my old carts?
6. How do I dispose of yard waste?
7. Will my collection day change?
8. May I choose a different waste collection service for my home?
9. Who collects my waste collection bill?
10. What are the costs to single-family residents for waste hauling and recycling?
11. Do I have to rent a refuse cart?
12. I already have a toter. Will I need to get a new one?
13. Will I get a new recycling cart as well?
14. Is there a cost to change my cart size?
15. May I suspend payment for waste collection services if I’m out of town for an extended period?
16. How can I dispose of extra waste and/or large items that don’t fit in my toter?
17. When will the new changes take effect and how long is the contract?
18. What do I need to do to receive the standard refuse cart?
19. Is there a senior rate?
20. What if I want a smaller or larger refuse cart -- 95 or 35 gallon?
21. How did the City of Batavia arrive at a new contract with Groot Industries?