Who do I call with questions or to report a problem?

For questions about all city services or to report a problem, you may call our main phone number, 630-454-2000. During normal business hours (8 a.m. - 5 p.m., Monday through Friday), our receptionist will answer your call and direct it to the appropriate department. To report a power outage, water main break, or other issue that requires urgent attention outside of normal business hours or on a holiday, you may call the Police Department non-emergency number at 630-454-2500.

Show All Answers

1. What are city hall's business hours?
2. Who do I call with questions or to report a problem?
3. What is Alert Batavia / CodeRED?
4. How do I apply for overnight parking?
5. When is brush picked up by the city?
6. How does the snow removal process work? Are there parking restrictions?
7. Can I view my Utility Bill online?
8. Does the city have watering restrictions?
9. When are fire hydrants flushed?
10. Who takes care of the trees in the parkway?
11. Does the city require me to purchase vehicle stickers?
12. Am I required to license my pets?
13. Can I pay my utility bill electronically?