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For questions about all city services or to report a problem, you may call our main phone number, 630-454-2000. During normal business hours (8 a.m. - 5 p.m., Monday through Friday), our receptionist will answer your call and direct it to the appropriate department. To report a power outage, water main break, or other issue that requires urgent attention outside of normal business hours or on a holiday, you may call the Police Department non-emergency number at 630-454-2500.
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The Jeffery D. Schielke Government Center, 100 N. Island Ave., regular business hours are:Monday-Friday8 a.m. to 5 p.m.
The City of Batavia has an overnight parking ordinance that prohibits parking on all City streets between the hours of 1:00 AM and 6:00 AM. Realizing that there are situations when citizens may need a temporary exemption, a process has been developed for residents to request a permit.
Residents seeking a permit for three nights or less for a typical passenger car or pickup truck are encouraged to complete the electronic overnight permit application. For additional time or special circumstances, please call the Police Department at 630-454-2500. To apply for the permit, we require the vehicle's license plate number, the location in Batavia where it will be parked, and contact information for the person who is responsible for the vehicle.
Yes, a Water Conservation Ordinance is in effect year-round. Batavia follows the "odd/even" system; residents with odd-numbered house addresses may water on odd-numbered days, and similarly, even-numbered addresses may water on even-numbered days. Watering may be done between 6 a.m. - 9 a.m. and 6 p.m. - 9 p.m. on those days. For more information, see the Water Conservation page.
If you have a permanently-installed yard sprinkling system, it must be equipped with a backflow valve to prevent contamination of the city water system. Your system must be registered with the city, and the backflow valve must be inspected annually. Contact the Water Department at 630-454-2450 for more information.
You may apply for a sod / seed permit at any time for watering newly-installed seed or sod. Contact the Water Department at 630-454-2450 to apply.
In general, the city owns and maintains the trees in the parkway. Trees are inspected and pruned when necessary during the winter months. We ask that residents help out by watering the trees when they are new or during drought conditions. If there is a problem with a tree in the parkway, please call the Public Properties and Services Division at 630-454-2400.
The city has a Parkway Tree Program that allows residents to request the planting of new trees in the parkway in front of their residence. The city offers several different varieties of trees each year, and the cost of the tree is split 50/50 between the city and the homeowner.
If you would like to plant a tree on your own in the parkway, or if you need to remove a tree in the parkway, you will need a permit from the city.