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1. How are Batavia Commission members chosen?
2. Can anyone attend a commission meeting?
3. Can I apply for a commission appointment?

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1. What is Alert Batavia/CodeRED?
2. When will I receive alerts?
3. How will I receive notifications?
4. Who is sending Alert Batavia notifications?
5. Do I need to sign up for Alert Batavia?
6. How do I sign up for alerts?
7. I already subscribe to alerts. Will I still receive those alerts as well as Alert Batavia?
8. What if I decide to opt out?

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1. What are city hall's business hours?
2. Who do I call with questions or to report a problem?
3. What is Alert Batavia / CodeRED?
4. How do I apply for overnight parking?
5. When is brush picked up by the city?
6. How does the snow removal process work? Are there parking restrictions?
7. Can I view my Utility Bill online?
8. Does the city have watering restrictions?
9. When are fire hydrants flushed?
10. Who takes care of the trees in the parkway?
11. Does the city require me to purchase vehicle stickers?
12. Am I required to license my pets?
13. Can I pay my utility bill electronically?

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1. How are code violations discovered?
2. How do I notify the city about a possible code violation?
3. What is the procedure for following up on possible code violations?
4. What penalties results from code violations?

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1. What if I have a concern about the drainage of my lot?
2. What is erosion control and when is it required?

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1. How much, or little time is involved in volunteering?
2. Is it paid?
3. How will I be contacted about an emergency call where ESDA is needed?
4. Do I use my own vehicle to respond to events?
5. When does ESDA get involved in a situation?

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1. What time should my trash be out?
2. Do I need to separate my recyclables?
3. How can I dispose of large items or construction debris?
4. Is there a limit on the amount of recyclables that can be placed out each week for collection?
5. How can I dispose of paint cans or hazardous materials?
6. Do I need to rinse containers and remove labels? What about pizza boxes?
7. How can I recycle batteries?
8. How do I change my refuse cart size?
9. How do I change my refuse cart size?

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1. What is an easement?
2. What is a right-of-way?
3. My mortgage lender says I need flood insurance, how is this need determined?
4. What is the 100-year floodplain?

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1. What are the immediate and long-term benefits of home rule for the City?
2. Does Home Rule give the city government the ability to spend as it sees fit without a vote from voters?
3. With home rule do you need a referendum to increase salaries for City administrative personnel?

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1. When are engineering inspections required?
2. When are permits required?

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1. Why doesn't the City allow leaves to be raked out in the street?
2. The leaves haven’t fallen yet. Why does the City start curbside collection so early?
3. Why can’t the City extend the leaf collection program?
4. Why can't the leaf-to-plow changeover happen gradually instead of all at once so that some trucks can remain on leaf duty?
5. Why does the City use the same trucks for leaf collection and snow removal? Wouldn’t using separate equipment be more efficient?
6. Isn’t this program meant to pick up all of my leaves?
7. Why is it better for the environment to keep fallen leaves in my yard?
8. Why doesn’t the City make adjustments when leaves don’t fall as quickly?

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1. Will mosquito spray treatment harm me, my kids, or my pets?
2. How can I receive notification in advance of spraying for adult mosquitos?
3. Do I need to cover my plants before a mosquito spray treatment? Are garden veggies safe to eat after a treatment?
4. Should I turn off the air conditioning in my house or shut windows when a mosquito spray treatment occurs?
5. Will mosquito treatments also control ticks?
6. What are the impacts of mosquito spray treatments on caterpillars, butterflies or lightning bugs?
7. Won't mosquito spraying hurt the bees?
8. Why can't I see the mosquito spray coming out of your truck? I didn't hear your truck!
9. Your mosquito spray trucks are driving too fast for that treatment to work! You missed my house!
10. Why can't you spray for mosquitoes more often?
11. It rained right after you sprayed for mosquitoes--did it still work?
12. What else can I do to control mosquitos?

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1. Can I get a refund for my Waste Management stickers?
2. How do I contact Groot?
3. When will new carts be delivered?
4. How should I pay for my final Waste Management bill? Will I get a refund for overpayments?
5. What happens to my old carts?
6. How do I dispose of yard waste?
7. Will my collection day change?
8. May I choose a different waste collection service for my home?
9. Who collects my waste collection bill?
10. What are the costs to single-family residents for waste hauling and recycling?
11. Do I have to rent a refuse cart?
12. I already have a toter. Will I need to get a new one?
13. Will I get a new recycling cart as well?
14. Is there a cost to change my cart size?
15. May I suspend payment for waste collection services if I’m out of town for an extended period?
16. How can I dispose of extra waste and/or large items that don’t fit in my toter?
17. When will the new changes take effect and how long is the contract?
18. What do I need to do to receive the standard refuse cart?
19. Is there a senior rate?
20. What if I want a smaller or larger refuse cart -- 95 or 35 gallon?
21. How did the City of Batavia arrive at a new contract with Groot Industries?

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1. What aspects of the City Code is the Community Development Department responsible for enforcing?
2. What is zoning?
3. What is my property zoned? What regulations must I follow?
4. Is my property conforming or non-conforming? What does this mean?
5. I own a business and would like to display a temporary sign: do I need a permit?
6. What is annexation?
7. Is my property in the City of Batavia?
8. What are TIF Districts?
9. Is my property in a TIF District?

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1. How do I obtain an overnight parking permit?
2. I received an overnight parking ticket. How would I know I couldn't park on the street?
3. How do I obtain a copy of a police report?
4. Can I get a copy of a vehicle accident report online?
5. Where/How do I pay my ordinance ticket?
6. How do I pay a traffic ticket?
7. How do I check the status of my traffic ticket?
8. Do I need a permit for a Block Party?
9. How can I register my bicycle with the Police Department?
10. Does the police department do fingerprinting?
11. What's the status of my case?
12. Is there an ordinance regarding noise?
13. What time is curfew in Batavia?

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1. When will work on the project begin?
2. What are the work hours for this project?
3. When will this project be completed?
4. Will I receive mail during the construction?
5. Will my garbage be picked up?
6. Will I have access to my driveway?
7. Where can I park my car?
8. Will a portion of my driveway apron be replaced?
9. Will my property be restored if affected?
10. Will construction impact access to local businesses?

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1. Who is responsible for home maintenance?
2. Why should you do regular home maintenance?
3. What is considered home maintenance?
4. What is involved in home repair?
5. How often should you do maintenance and repairs?
6. Who should do the maintenance and repairs?

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1. Can I request a certain date for the replacement of the sidewalk in front of my house?
2. How long will it take to complete the work?
3. What are the steps involved to replace the sidewalk?
4. Will I be able to use my driveway during construction?
5. Why doesn’t the City replace my entire driveway apron instead of patching it?
6. Why doesn’t the City replace the entire curb in front of my driveway?
7. Will the City keep me informed of the progress of the project?
8. How does the City determine its contractor for the project?
9. Does the City oversee the construction work done by the contractor?
10. How is the work performed?
11. Can I have my sidewalk repaired or replaced by a private contractor?

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1. How much is the fee and what bags are included?
2. Are restaurants, pharmacies, produce, meat and bakery bags included?
3. What is considered a reusable bag?
4. Where do the fees go?

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1. What are the solar interconnection policies for Batavia?
2. How do I apply for a permit to install solar panels?
3. What are the timelines for review and approval?
4. Do you require homeowner's insurance and what are the limits of liability needed?
5. How do I see the solar credit on my utility bill?
6. Are there rebates for solar power systems?

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1. What streets will be worked on during this year's Street Program?
2. How are street projects funded?
3. I have a concern about traffic in my neighborhood, can a stop sign be installed?
4. Where can I find a map of Batavia?

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1. What is wrong with flushing medications down the toilet?
2. How does medication get into our water?
3. How does medication in the water affect me and the environment?
4. Is it okay for me to throw medication in the trash?
5. Where can I go to drop off my medications?
6. What if I don’t live in Batavia?
7. What medicine is not accepted?
8. How do I dispose of inhalers?
9. How do I dispose of needles?
10. Can I just bring medications back to my local pharmacy?
11. What happens to the medications after I drop them off? Is the disposal environmentally safe?
12. How should the medication be packaged for disposal?

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1. Sewage is backing up in my basement, what should I do?
2. It smells like sewer gas in my basement, what should I do?
3. Why can't I pipe my sump pump into my sanitary drain?
4. How can I prevent future sewer backups?
5. Who owns and operates the Wastewater Treatment Facility and Collection System?

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1. Why are there water regulations?
2. Who do the regulations apply to?
3. When can I water my lawn?
4. What does odd / even mean?
5. Can I install sod or seed any time?
6. When can I fill my swimming pool?
7. What is the fine for not following the regulations?
8. Shouldn’t I receive a warning for a violation before I am issued a citation?
9. Can I receive a citation if my children are playing in the sprinkler?
10. If my automatic sprinkling system malfunctions is a citation still warranted?
11. If my builder, contractor or landscaper tells me I have to water my newly laid sod or seed every day for 2 or 3 weeks, does that exclude me from a citation?

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1. Where does the city’s water come from?
2. Does Batavia’s water meet all of the federal and state EPA drinking water standards?
3. What is Batavia’s water hardness? Do I need a water softener?
4. Batavia charges for water per 100 cubic feet.; how much is 100 cubic feet?
5. How do you get the water readings every month?
6. Is it beneficial to get a home filtration system?
7. What would cause my water to smell?
8. What would cause a sewer gas smell to come from my drain?
9. What would cause low water pressure?
10. Is there lead in our water?
11. Why does the city require me to get my lawn irrigation system inspected each year?