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After Friday, July 29, Groot will no longer honor Waste Management stickers. Beginning July 31 residents must use Groot stickers if they wish to dispose bulk items or yard waste along with their regular toters.
Residents get a refund for unused stickers BEFORE July 29 at City of Batavia Utility Billing Department at City Hall, 100 N. Island Ave.
After Friday, July 29, 2023 Waste Management stickers use and refunds will end.
Groot stickers are $3 each and may be purchased at:
Contact Groot directly at firstname.lastname@example.org, or visit groot.com, or call 630-892-9294. The City of Batavia has contracted Groot to provide services to Batavia residents; the City of Batavia does not operate the refuse and recycling service.
New carts have been delivered. If you have not received yours, please contact Groot Industries directly at email@example.com, or visit groot.com, or call 630-892-9294.
If your Waste Management toter/cart hasn't bee picked up yet, please contact them at 630-587-8282 or 800-964-8988
Residents who take advantage of autopay with Waste Management will be refunded overpayments. Refunds will be processed 6-8 weeks after contract end date. Residents who pay by check for cart service should pay for one month of service, example use a 65-gallon cart, the recent invoice was $75.51, please just pay one month in the amount of $25.17 to eliminate the need to wait for a refund.
If Waste Management has not picked up their refuse toter/cart, please contact them directly at 630-587-8282 or 800-964-8988.
Groot will offer dedicated yard waste toters at a season rate:95-gallon, $185 or 65-gallon, $175; and yard waste collection stickers at $3 per item.
Residents are not required to rent a yard waste toter. They can continue to use 30-gallon kraft yard waste bags, 30-gallon can labeled “YARD WASTE,” rent a toter, or do nothing if they do not have yard waste. Kraft bags and cans will require a sticker. The seasonal pricing for year one of the contract is $175 for the 65-gallon and $185 for the 95-gallon toter. Since the contract starts July 1, and few months have already passed, pricing will be prorated for the remaining portion of this year is $109.38 for 65-gallon and $115.62 for the 95-gallon toter. Pricing for year two starting April 1, 2024, would be $180.25 for the 65-gallon and $190.55 for the 95-gallon.
Maybe. Collections will take place throughout Batavia Monday through Friday. Some areas will have different collection days than previously. To find out what your collection day is, please visit the interactive map.
That is not an option.
Groot Industries will bill you. Groot industries will send you a mailer with program details. The City of Batavia does not handle billing for waste hauling.
Under the contract with Groot Industries, residents will rent wheeled toters in the following sizes and prices for July 2023 to July 2024:
Prices will increase 4% annually for the following four years.
Every home will be required to rent a refuse cart. The 65-gallon refuse cart is the standard size. If you wish to have a larger or smaller size cart, email firstname.lastname@example.org and provide them with your name, address, phone number and desired cart size no later than June 9, 2023.
Groot industries will send single-family residences a mailer with program details including information on toters, collection dates and billing. The City of Batavia will post this information on this website as soon as it becomes available.
Residents will keep their current cart for recycling.
Within the first 30 days of the contract, residents will have a one-time opportunity to change their refuse cart at no cost. After 30 days, a fee of $30 per change will apply.
Contact Groot directly to change your cart size: Groot directly at email@example.com, or visit groot.com, or call 630-892-9294.
Groot will offer stickers for $3 for extra bulk or refuse per item. Stickers will be available two-weeks before July 1. A list of vendor locations is pending. Groot industries will send you a mailer with program details.
July 1, 2023. The contract ends Jul 1, 2028.
Nothing. The standard size -- 65 gallon cart-- will be automatically delivered. Residents will keep their current cart for recycling.
Yes. Residents age 65 or older can receive a discounted rate for the 35 gallon cart only. Sen-ior residents have two options to provide proof. Send proof of age to firstname.lastname@example.org or visit the City of Batavia Utility Billing office located at 100 N Island Ave, show them proof of your age and the City will communicate the information to Groot.
Email email@example.com and provide them with your name, address, phone number and the desired cart size by June 9.
Here is the discussion and decision timeline:
Jan. 10, 2023: Batavia City Council discussed the specifications for waste hauling options as the city’s existing contract with Waste Management expires July 1, 2023. Staff’s presentation included information that the current hauler and the other two large haulers in the area said they would not be interested in bidding a sticker program for household waste.
Council members directed City of Batavia staff to issue a request for proposals, or RFP that included options for a regular toter program with monthly fees and an option for a pay-per-tip toter program.
March 21, 2023: City of Batavia opened bids from three waste haulers, Groot Industries, Lakeshore Recycling Systems and Waste Management. None included a pay-per-tip program, only programs with monthly charges for toters.
April 11, 2023: Batavia City Council reviewed and discussed the three bids at the Committee of the Whole Meeting and asked questions from each of the representatives present from each of the companies. All three vendors indicated they would not offer sticker programs for refuse or pay-per-tip programs. City Council asked the three bidders to revise their proposals to offer lower rates if possible.
April 17, 2023: Batavia City Council discussed the three contracts further and directed City of Batavia staff to issue a new request for proposals for sticker programs only.
May 1, 2023: No waste hauler proposals were received for a sticker only program. Batavia City Council members voted to award the contract to Groot Industries.